Mrs Ibijoke Adenuga
Jokè Adenuga is an Insurance and HR professional with over 30 years post-graduation experience, local and International. Jokè attended the International School, Ibadan and holds a BA in French from the University of Ibadan as well as an Advanced Diploma in Insurance from the University of Lagos.
She is a Fellow of the Chartered Insurance Institute (CII) UK & Ireland; a Fellow of the Chartered Insurance Institute of Nigeria (CIIN). Jokè is also an Associate of the Chartered Institute of Personnel Management (CIPM), Nigeria and the Learning and Development Institute (L&DI) Ireland. She is a member of Women in Management, Business and Public Service (WIMBIZ), Nigeria; Women in Protection Network, UK and the Professional Insurance Ladies Association (PILA), Nigeria.
Jokè started off her career in Insurance in 1990 with NICON Insurance in the ECOWAS Brown Card Scheme Bureau newly set up at the time to handle cross-border motor insurance liabilities. She progressed within the company for over 10 years, developing the Bureau’s activities and processes whilst traveling the length and breadth of West Africa ensuring property damage, bodily injury and loss of life claims arising out of the use of motor vehicles were settled judiciously and expeditiously.
In 2002, Jokè joined Europ Assistance UK and Ireland (now Collinson Group) as a Technical Claims Specialist where she directed the Insurance Policy & Claims Training function for Travel Insurance and Private Medical Insurance encompassing claims administrators, claims handlers, helpline agents and telephone triage nurses. She personally coached and mentored staff at various levels, and across diverse areas of the company into achieving professional qualifications in Insurance. A keen interest in technology saw her remit extended to leading the implementation of digitization projects, ensuring rapid and efficient adoption by staff across both sites. She was honored with a long service award after 10 years of outstanding service.
Jokè returned to Nigeria in 2013 to join the newly revamped Coronation Insurance Plc in Lagos to establish a distinct and effective training enterprise. She became the Group Head, Human Resources with oversight over the company’s operations in Nigeria and Ghana, defining and driving strategic enhancements to achieve corporate objectives.
In 2016, she was headhunted by Cegedim Insurance Solutions UK as an Implementation Consultant taking her technical expertise in insurance into the digital world. She is currently the Executive Director for Insurance Solutions at Arbris Consultants Limited, delivering innovative and customer-focused insurance solutions to Cegedim clients in several countries.
Jokè is passionate about facilitating women’s access to insurance. For this and her life’s work of promoting professionalism, knowledge and technology in the insurance industry, she was honored in June 2022 as one of the Top 50 Women in Insurance in Africa by the joint African Insurance Organization AIO/PILA Committee.