Insurance in Nigeria is evolving rapidly, driven by digital adoption and growing demand for simple, accessible protection. While traditional insurance distribution has struggled to reach the mass market, Coronation is breaking barriers by embedding insurance into everyday financial platforms. This shift is making coverage easier to understand, easier to buy, and easier to trust.

Through the Coronation Retail Portal, customers can purchase policies with the same ease as online banking; no paperwork, no intermediaries, and multiple flexible payment options. This self-service model places insurance directly into the hands of consumers and partners, enabling banks, fintechs, and agents to distribute policies seamlessly within existing apps and channels.

Coronation’s Claims Portal strengthens this ecosystem by delivering transparency, speed, and real-time updates, reducing processing time by up to 50% and enabling payouts within 48 hours when documents are complete. Together, both portals create a unified customer journey that improves trust, reduces churn, and positions Coronation as a leader in scaling retail insurance access across emerging markets.

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